After resisting the siren call of HD for several years, last December I finally decided to take the plunge. At first I couldn’t believe how incredibly sharp the picture was, but over time, I went from being amazed to constantly critiquing every single pixel.
I was certain that the source of all my problems was Time Warner Cable of San Antonio. You see, they have always been a source of never ending problems for me. Every couple of months, I seem to experience an outage, billing problem, potential channel loss, or in some cases damage to my personal property. With all my bad history, I was certain that they weren’t capable of delivering a quality picture.
So with great delight I decided to switch to another provider. I spent a long time talking to people about providers and combing forums on the internet. After about a month of research I finally decided on Dish Network. They were reported to have an excellent picture, a good price, and people seemed to be particularly excited about their ViP 722 set top box.
I kept them for about two weeks and then after careful deliberation I decided to switch back to Time Warner. So why did I leave them?
I really felt that Time Warner of San Antonio had better picture quality. The local HD channels didn’t seem to be as sharp as TW. They appeared to have a very smooth appearance. I also noticed the channel logo/water marks looked very jagged on Dish. The picture also seemed to have grain to it. (No doubt from the Mpeg4 compression) The worst visual artifact was on ESPN. All of their text seemed to have been photocopied several times over. I also thought the picture looked relatively flat. I did mess around with the settings on my tv and was able to get it to improve quite a bit, but it still seemed to lack the vibrance of Time Warner.
The equipment was the surprising disappointment. CNET had had given the ViP722 the editors choice beating out TiVO! (I do not think that box is in the same league as TiVO). In general the box does not seem as intuitive as other DVRs I have used. I felt it was awkward trying to record one show as well as deleting season passes. I would have also expected a better GUI. (I do have to fault both Time Warner and Dish on their GUIs. They seem to think the world has not made any progress on GUI’s since the late 80s!) Lastly, the box was hooked into two of my tvs and it only had two tuners. (The reported third is an OTA one) So I could either record a show and watch an additional channel simultaneously on both my tvs OR watch two different shows on both my tvs without recording a second. That was HUGE step backward from my previous cable setup and I thought Dish miss represented their service.
So, I am back with Time Warner. Is that where it is going to stop? Well for the time being yes. I am thinking about getting a TiVo which will let you use both cable and OTA channels at the same time. (That would also be a nice backup in case the cable goes out!) I am also keeping my eye on DirectTV. They are rumored to have a Tivo unit at the end of the year which could be interesting, but I am not quite sure how much of a throw back its going to be the two tuner boxes of Dish. And of course there is always U-Verse (Of which I haven’t heard too many positive experiences about)
So what has been your experiences with HD providers in SA?